by Vanesa Dayan | Jan 14, 2026 | Blog
Artificial intelligence has changed the way companies manage customer service. Tools like Salesforce Agentforce Service allow you to automate repetitive tasks and analyze data in real time to deliver faster and more accurate solutions.
by Vanesa Dayan | Jan 4, 2026 | Blog
Artificial intelligence is no longer merely reactive. Today, proactive AI allows companies not only to respond to problems, but to anticipate them before they impact operations. This approach transforms how businesses operate, because...
by Vanesa Dayan | September 19, 2025 | Blog
The customer journey reflects a unique time of year: customers return from vacation, get back to their routines, and face new priorities. For companies, it's a turning point in their relationship with their consumers. It's not just about getting back on track...
by Vanesa Dayan | September 9, 2025 | Blog
The new Sage CRM 2025 arrives in September with improvements aimed at making small and medium-sized businesses more competitive. It's not just about updating software, but about understanding how SMEs can take advantage of a tool that combines customer management...
by Vanesa Dayan | October 14, 2024 | Blog
In 2024, corporate sustainability is not an option; it's a strategic necessity. Companies are under pressure to adapt their operations and make them greener, not only due to stricter government regulations, but also due to the...
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